Crow's Plumbing Service

Crow sent out a technician at the time that was promised. The gentleman who showed up was very professional, courteous, and knowledgeable. However, the price he quoted to fix a little bit of PVC pipe, valve and threaded fitting was $488. I asked if he was serious and how did he get to $488 plus a $39 service call fee for approximately $25 in parts to do a 30 min job. He had no answer and could not/would not provide line item pricing. This is absolutely price gouging and is very distasteful. I paid the $39 service call, thanked him and said I would do I myself. I went to Lowe’s and for $27 got what I needed, then 45 min later the pipe and valve were in place and water back on to the house. The thing about plumbing companies that want to conduct business in this manner will start to lose some business to more reputable companies that take care of the customer at a fair price and not gouge them. Remember, your customers have good memories. Thank you!

Caleb with crow's plumbing performed a full service replacing two old water tanks with a single tankless unit. He was professional, respectful, and answered all of my questions. He did a great job with the installation including routing the pipes to service the whole home and was careful with his work. We are fortunate to have had a chance to work with him! I have no doubt our new unit will last for a very long time! Thank you!

Today, Paul came to install the new toilet and did a water heater flush. Great service and great company. Very helpful and understanding when I had to reschedule my appointment several times due to other conflicts with the reconstruction from the water leak. Most recent visit, they helped get me in same day. Paul helped with a toilet leak in the upstairs guest bathroom. He presented several options on replacing or rebuilding the toilet and helped with a recommendation for a water remediation company as well. Great service once again from this company and its staff. Previous visit involved adding a leak detector system to the water softener and coming to check the unit after a power outage. Always great service from Jonathan and the Crows Plumbing staff. The front office is very helpful and professional. Jonathan replaced a water softener with a new unit that also has a water filtration system. He spent all day working on making sure the installation was correct and worked. He explained things along the way and answered all my questions. He also said to contact him if I had questions later too. Great service. Would use them again for future plumbing issues.

Service Tech, Paul, helped get our water heater back up and running properly! Response time during the holidays was faster than expected, communication was great, informative, and the heater was back up and running in no time! Paul even followed up to make sure everything was still working properly after the weekend and addressed any concerns after the repair.

After trying to DIY it ourselves, we finally resorted to calling a plumber. Our kitchen sink was clogged, and I couldn't run the dishwasher - debilitating for a family of 5. Then, we noticed that our bar sink also didn't drain! I found Crow's Plumbing via Angie's list, and the reviews were good. There were some delays as their plumbers were tied up with their previous jobs, but Brannon communicated these delays well, confirming what worked for our schedule. Junior arrived to save the day. He was conscientious, professional, and amiable. He cleared the kitchen clog, but the bar sink was still having issues where the the bar sink tied into the kitchen line. One surprise was Junior finding *sixteen* paint brushes in the bar sink P trap! This was not causing the clog, but - goodness - sometimes you just don't even know what's down there (We've lived here over seventeen years and, no, we're not painters.) I absolutely will call Crow's again when we have a plumbing issue in the future! And I won't wait so long. They were affordable, and ultimately cost less than all the soft costs we incurred trying to fix it ourselves, eating out, and buying paper plates, etc.

Reached out to Crow's Plumbing Service for the first time with a small leak under our kitchen sink and poor water flow from the faucet. The whole experience from initial booking until the job was completed was top notch. Fast and consistent communication from dispatch staff several times prior to service to gather information and ensure accuracy and a courtesy call from the technician, Caleb F, letting us know when he would arrive. Once Caleb arrived, things went smoothly - Caleb was very respectful in our home, professional and very skilled. He communicated clearly his diagnosis of the issue, presented a quick estimate, and began fixing the issue promptly. Very happy with the service and work that he performed. Caleb is a fantastic technician and would hire him again in the future.

Thanks to Karen and Garrett for the lighting fast response to our gas leak. Karen was courteous and professional in fielding my call. She quickly dispatched a tech to investigate a potential gas leak detected by another contractor working in our attic. I appreciate Garrett's thoroughness, professionalism and affability! He even correctly identified our alarm dog as a Weimaraner, and he was happy to meet her! He quickly located a small leak left by an HVAC contractor and wrote up several options to fix it. He was fast, and his work looks great! Problem solved! I appreciate your team! Thank you!

I have relied on Crow's for two major remodels, and am so pleased with their great work! From estimates (provided quickly, competitive prices) to scheduling (fast and easy, Karen is lovely and so responsive, to rough in and trim out (less glamorous but they do great work and the techs are knowledgeable, prompt, and polite), the whole team has been wonderful to work with. Highly recommend!